Fot about $40 more I can get one with a slower processer, a gig less ram, no dvd writer, but with a 160gb hd. They don’t have any for the price we paid for the amd’s. Only catch is the Intels are more expensive. The dell outlet store says they will be more than happy to swap me out to an Intel based machine. ohhhh you didn’t actually go through us since you bought it off the Dell Outlet store. ohh – you used the Employee Purchase program.
Which isn’t a totally bad idea since I really do think it is an AMD/ATI conflict. They suggest I talk to sales about swapping the laptop out with a "more compatible" one.
And to install XP on the machine ourselves (even a liscensed copy) would void the warranty. They say that they no longer will give out XP since it is a step backwards. The Tech manager told me to call customer support and ask for an OS swap (from vista to XP) because they don’t know what the problem is and so it muct be a Vista compatibility issue I wouldn’t have lasted very long at all!!!! if I tried to pull that crap answer without trying to replicate the issue and AT LEAST try to find an answer. Why can’t they go grab a 1721 off the shelf and replicate the issue and try to figure it out from there?!?!?! This is after expressing my displeasure to the technical supervisor about them trying to pawn this issue off on anyone else but themselves. Then I waited for the Technical support manger to call. Told them that I knew others that were running it on Vista and it worked fine.
Here’s the update from my dealings with DEll today…ĭell tech support guy told me that it was a know issue that CS3 WON’T run on Vista and that Adobe is working the issue
the zip file was extracted to the hard drive brfore I ran it – and I ran it as administrator.Īnd when it stalls – it gives the (NOT RESPONDING) tag on the window – which usually means that even if I leave it (and I have for up to 20 minutes) – still nothing. I have tried installing from the DVD and also from the zip file. Premium Pack – Advanced Photo+Music: Deluxe Pack + Paint Shop Pro XI - NoteBook Screenġ7 inch WXGA+ TrueLife Glossy Notebook Screen Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz). Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz) Genuine Windows Vista Home PremiumĨX DVD +/- RW w/dbl layer write capability Apparently only hardware support is free… But they won’t accept this is a hardware conflict with the software. they say it’s a software issue and won’t answer any questions for free. He bought the exact one I have (except his is red. We tryed installing this on my b/f’s laptop.
I checked and there aren’t any issues mentioned and no driver updates listed. The last thing the guy said was that it might be a video issue. (again typical things that correct cs3 install issues) Created a new admin account and installed on that user and opened on reg admin account. I have installed using the run as administrator. I have disable windows defender, uninstalled McAfee and google desktop (all are known to cause issues with CS3), I have ALL non MS startup services turned off. I checked the log files and there is nothing in there I see that says any kind of error. Basically – they have NO CLUE what it would be since it installs fine and opens with no error messages.
I was on the phone for about 2 hours with them. I called adobe yesterday after installing and reinstalling CS3 15+ times… with the same issue.
but the OS is 32 bit – so it’s capable of running 32bit systems… I guess.
I have read that CS3 has issues with Vista – but their site says the home premium should work. I click on them and it gives the little "thinking" circle (as I call it. Any of the other programs that came with won’t even get that far. After about 5 minutes it says not responding and I close it. But when I go to open up Photoshop, it opens the screen – and then just hangs. When I installed it on the laptop – it was slow, but said it installed. It has the recommended minimum of everything adobe says it needs for photoshop CS3 (see below for 1721 specs) My b/f bought me a Dell Laptop last week. Ok – not sure if this goes in this section or not.